Gallup defined an “engaged employee” as being active and innovative in their role, and present and positive around customers.
Almost three quarters of workers (73%) identified as “not engaged” or demonstrated little enthusiasm for their work.
Nearly two in five (19%) said they were “actively disengaged” with their work – a group labelled as “resentful” and “acting out their unhappiness on the job”.
The research found that employee engagement in Europe was significantly lower than that in the United States (33%), with Denmark and Norway demonstrating strongest levels of European engagement (both 17%). “And yet”, the research said, “six western and northern European countries exceed the UK’s engagement levels”.
However in January this year, estimates from the Office for National Statistics showed that UK labour productivity grew by 0.9% in the third quarter of 2017 following strong performances from both manufacturing and services.